Baseball & Softball










Rugby + Touch Football






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Can I cancel my order?

Unfortunately, once an order has been placed, we’re unable to guarantee that any order edits or cancellations can be made.  We’ll always try our best to accommodate requests so reach out to us via email at and we’ll see what can be done.  If your order has been dispatched, you will receive an email advising you of this.  After that point you will need to accept the delivery and then return to us as per the Returns Policy. 

Is it safe to use my credit card online?

Yes, it is extremely safe.  When transacting via our secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet. If you are still unsure about sending your credit card to us via the Internet, then we suggest you use one of our additional payment methods or phone us on 0408 521 376.

When do you charge my credit card?

Our payment gateway, Cybersource, will attempt to charge your nominated credit card at the confirmation point of your order.

What if I am not happy with my purchase?

If you are not happy with your product for any reason, please refer to our Returns section for more information.

Can I change the address on an order once it’s been placed?

Once an order has been placed our team moves pretty quickly to pack and send our your order so we can’t guarantee we’ll be able to change it in time.  We can attempt to contact our delivery service and have it redirected but this isn’t always possible.

We’ll always try our best to accommodate requests though so reach out to us via email at and we’ll see what can be done.

Please note that a $10 redelivery fee will apply if we have to resend your order due to an incorrect address.

Can I pick up my order from the Torquay office?

Yes, you can select “Local pickup” from Torquay (3228) warehouse upon checkout.

How do I clean my board?  

Use a microfibre cloth or whiteboard cleaner to keep a board clean if used every week. Warm soapy water, window cleaner, hand sanitiser, nail polish remover and isopropyl alcohol all work well too. Be sure to stay away from wax-based cleaners as they leave a pesky film on the whiteboard.

How often should I clean my board?  

 Depending on the use of the board, it should be cleaned at different frequencies.  On the field or court, many coaches keep notes, however the content should be erased and the board cleaned before rewriting the content again at least once a week. 

How do I remove permanent marker? 

Worry may set in if you realise permanent marker was used on a whiteboard, but don’t fear, even permanent marker can be removed. Trace the permanent marker content with a dry erase marker, erase it and you’ll find a clean slate due to the non-polar solvent in dry erase markers. 

Can I buy replacement magnets? 

Yes, you can find replacement magnets here